A lot of attractions on the Guided Tour are outdoors. Please make sure to wear comfortable shoes and proper clothing for all weather conditions.
Your dog is welcome if put on a leash at all times. Unfortunately the product Filmstadt Complete (Guided Tour, 4D Motion Ride, Filmstadt Atelier) does not allow dogs.
We do accept EC/maestro- and credit cards (Visa, Eurocard, American Express and Mastercard).
The recommended duration of your stay for Filmstadt Complete (Filmstadt Guided Tour, 4D Motion Ride, Filmstadt Atelier) is approximately 4 hours. At the ticket office you will be given a fix starting-time for the Filmstadt Guided Tour or/and the 4D Motion Ride. Filmstadt Atelier is freely accessible at all times during our opening hours.
4D Motion Ride restrictions
If you are less than 1,20m tall or taller than 2,00m, if you are pregnant, if you have heart-, neck- and/or backproblems, if you have a tendency to get seasick or if you have recently had surgery, then you are unfortunately not allowed to visit the 4D Motion Ride.
Watch out for „And Action!“
You are visiting a working area, where we are shooting every day. Therefore it might happen, that we are not able to see a particular setting.
Starting time during off season
During our off-season there is at least one Guided Tour per hour (depending on the number of visitors).
English Guided Tour
During our main season we offer one English Guided Tour daily at 1.00 pm (4D Motion Ride plus English Guided Tour). Detailed information and assistance will be given to you on site at the ticket counter.